FAQ and Size Guide

Production

How are your garments made?

Each garment is entirely designed, cut and handmade by one person in softandwet's studio using locally sourced quality fabrics such as Italian silk and recycled nylon. The process is slow but filled with my best care.

Where are you based?

The project, and its entire process, takes place in softandwet's studio in my hometown, Italy.

How do you source your fabrics?

Every piece is exclusively made with fabrics sourced and produced in Italy or with deadstock finds. Supporting local fabrics production results in reducing the environmental impact of long-distance transport and ensures the delivery of high-quality standards.

How often do you restock?

Since all garments are handmade, quantities are limited and stock can often vary due to my fabrics' availability. However, most styles will restock regularly. Follow softandwet's Instagram page or subscribe to softandwet's newsletter to receive updates on restocks and new drops.


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Sizing and care

What size should I order?

Stay true to your size and size up only for extra cup space or general coverage. All sets will slightly stretch when on and wear comfortably. However, make sure to read each product's description for specific fit recommendations.

Here's the indicative measurements for each size:

SIZE BUST HIPS
X-SMALL 78-84 cm 86-92 cm
30,5-33 in 33,5-36 in
SMALL 84-90 cm 92-98 cm
33-35,5 in 36-38,5 in
MEDIUM 90-96 cm 98-104 cm
35,5-38 in 38,5-41 in
LARGE 96-102 cm 104-110 cm
38-40,5 in 41-43,5 in
X-LARGE 102-108 cm 110-116 cm
40,5-43 in 43,5-46 in


GARTER SIZE TIGHT
X-SMALL 38-44 cm
14,5-17 in
SMALL 44-50 cm
17-19,5 in
MEDIUM 50-56 cm
19,5-22 in
LARGE 56-62 cm
22-24,5 in
X-LARGE 62-68 cm
24,5-27 in

How do I wash my item?

I recommend to wash all your items by hand to avoid any possible damage. Wash colours separately and hang or lay flat to air dry. Check each product's description for specific wash instructions.


laundry-basket

Orders and shipping

Do you ship internationally? How much does shipping cost?

Yes, standard and express international shipping options are available. Please check the Shipping and Returns page for all details. Shipping is free on all orders over €300.

Can I exchange or return my items?

Items can only be returned. Custom orders and items on sale are not eligible for return. Please check the Shipping and Returns page for all details.

How can I pay for my order?

The website currently accepts the following payments methods: Visa, Mastercard, American Express, Maestro, Shop Pay, Apple Pay, Google Pay and PayPal.

Can I cancel my order?

If you’ve made a mistake or would like to make any changes to your order, please contact me via email at info@softandwetundies.com as soon as possible. Orders that have already been shipped cannot be modified.



Illustrations by Mirella Goldstein / @mirella.img


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